Ep. 77: How to Unify Experience in a Broken, Siloed, Multi-System Financial World
On This Episode
Emily Steele, President and COO of Savana, has a long history of working with backend systems and front-end experiences. She came on the podcast to share her background in the field and some of the changes she’s seen take place.
Emily believes working to create a unified banking process has extreme benefits for the industry. By modernizing the banking field through technological processes, a new system can emerge that unifies the banker and the consumer. She says, “You’re connecting those systems to work more effectively and efficiently and truly creating a frictionless interaction between a bank and its consumers.”
Certain risks arise with modernization but unifying the banking process eliminates these risks. Emily believes by approaching these issues in a different and innovative way, new solutions can be found to simplify banking interactions. In the future, Emily is excited to see how open banking will continue to change and grow. She recognizes the value of open banking and is curious to see the role technology will play in its development.
To learn more about unifying experience and connecting the multi-system financial world, listen to this podcast episode with Hunter and Emily.
More About Emily
As President and COO of Savana, Ms. Steele came to Savana with over 20 years in the banking software industry. Most recently, she served as President of Temenos, a leading provider of banking software solutions in North America and around the world. Steele is focused on three main areas of growth at Savana - GTM, customer delivery and success, and employee expansion. Steele has an unwavering passion for continuously creating a better customer experience.